The Myth of the Premium Gaming Laptop (aka Alienware Lemon)

alienware-logo-white-213731.jpgI have been struggling with my Alienware laptop for over a year. One repair after another. Service techs to the house. Walking us through dismantle and repair. Shipping it back to Dell. Just arrived again – for the 3rd time – today and it doesn’t work right out of the box. $2800 for a laptop that stops working every few weeks is ridiculous. We purchased premium support which we we’re assured would help, but am getting the run around – big time. When I suggested it was time for a refund, they generously offered to replace it – finally! No thanks you. For what? Another year of stress??

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s